policy explains what happens with the information I am keeping about you.
Gaining your consent
When you registering as client with me, I will tell you what the limits
of confidentiality are and that it may be necessary to share your information
with other services and organisations even of if you do not want me to.
I may need may need
to share information, for example:
- as part of my duty to protect a child, a
vulnerable adult, yourself or the public,
- for the assessment of tax
- if I am required to do so by any court or law
re-accreditation with professional body (statistical data only)
What information do I record?
The information I am keeping about you will include personal and sensitive
information, such as:
information (Client Registration)
name or given name
name or surname
numbers and email address
contact and their contact details
information (Session Notes)
ethnicity and marital status
or other cultural beliefs
or mental health or condition
(including alleged offences)
information you are sharing in a session
Session notes are anonymised as far as possible and filenames are coded.
Files are encrypted.
Session Notes and client registration are destroyed after a minimum of 3
years and a maximum of 4 years.
bank account details
Financial information is kept for a minimum of 5 years and a maximum of 6
years in line with HMRC requirements.
What do I use information for?
I use the information you provide me with in order to
to any enquiries you make
for my actions
obligations by my professional body, my insurance company, the HMRC
you and other people
I recognise that the information you provide is sensitive and I keep
information about you confidential. This means I store information securely and
control who has access to it. I will not share any information where I am not
legally required to do so or in case of an emergency that leaves me unable to
I will only share such information as necessary, and where I am
satisfied that the other person/organisation is entitled to receive it and will
keep your information secure.
3 Party Services
I use a
service provider to maintain my webpage and several online counselling
registers via which you may have contacted me. These services may keep some
information on your viewing their webpages, statistical data, etc.
Please note that emails may not
be protected in transit and I advise to keep personal information to a minimum.
Corrections and concerns
If you have concerns about how I am handling your personal information,
please contact me and I will try to resolve those concerns. Alternatively, you
can contact the ICO.
If you wish to have your personal information deleted, please let me
know and I will take reasonable steps to comply with your request within 30 days.
If there is a reason why I cannot reasonably oblige with your request I will
inform you of the reason as soon as possible.
Your request will have to be in writing and signed and dated.
I (Sabine Seddon) am known as the data controller. I am responsible for
collecting and processing your personal information. Processing includes the
organisation, retrieval, consultation, use and deletion or destruction of
information and its disclosure to others.
If you have difficulty understanding this information or want to ask
more questions, please don’t hesitate to ask.